Telemarketer in a call center
` Encourage both internal and external brand image awareness. Employ revenue-maximizing sales strategies, such as upselling, to retain current guests’ loyalty to Marriott. Set up sales and tours of preview packages by calling prospective owners. Potential owners should be informed of the specifics and prerequisites for attending a
sales presentation, and their eligibility should be confirmed. Overcome any reservations from the prospective owner while remaining courteous and upbeat. Urge visitors or callers to make reservations for or buy preview packages and tours. Verify the dates and accommodations’ availability. If your first pick isn’t available, look for other options
or dates. Respond to inquiries from visitors regarding the amenities and services offered by the facility. As needed, get in touch with the right person or division (such as sales, data administration, or accounting) to handle inquiries, requests, or issues from visitors.
Telemarketer in a call center
Respect all corporate policies and guidelines; keep confidential and proprietary information; and safeguard company property. All guests should be greeted and acknowledged in accordance with business policies; service needs should be
anticipated and met; and guests should be sincerely thanked. Communicate with others in a straightforward, businesslike manner, and answer phones politely. Build and preserve good working relationships with others; assist the team in achieving shared
Objectives; pay attention to and effectively address the concerns of other staff members. Observe the norms and expectations for quality assurance. Things weighing less than or equal to ten pounds can be moved, lifted, carried, pushed, pulled, and placed without assistance. carry out additional appropriate job tasks as directed by supervisors.
CRITICAL TASKS
Safety and Security
Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.
Policies and Procedures
Protect the privacy and security of guests and coworkers.
Maintain confidentiality of proprietary materials and information.
Follow company and department policies and procedures.
Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.
Perform other reasonable job duties as requested by Supervisors.
ESSENTIAL DUTY Security and Safety
to maintain a clean, safe, and secure environment, abide by the company’s and the department’s safety and security policies and procedures.
Rules and Guidelines
Preserve visitors’ and employees’ safety and privacy.
Preserve the privacy of confidential documents and data.
Observe departmental and corporate policies and procedures.
Observe company policies and procedures for safeguarding tools, machinery, equipment, and other assets.
Carry out additional appropriate job tasks as directed by supervisors.
Telemarketer in a call center: Appy Now